Virtual Reality in Sunnyside Mall

XenZ VR
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XenZ VR
Home
Book Now
Pricing
FAQ
About Us
Contact Us
Legal Stuff
  • Terms and Conditions
  • Privacy Policy
Blogs
Parties and Events
More
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Frequently Asked Questions

Virtual Reality

How do I book a session online?

  • Step 1. Open Book Now
  • Step 2. Select your experience
  • Step 3. Select date and time (subject to availability)
  • Step 4. Fill out the information form
  • Step 5. Complete online waiver
  • Step 6. Choose a payment method
  • Step 7. Proceed to payment

Can I book online without paying ahead of time?

Online booking requires payment to be paid in full. However, we encourage first time VR enthusiasts to visit us in person, try our 5 minutes demo and then make the payment.

Can I walk-in?

Absolutely, we would love you to try our 5 minutes demo for free. Our regular play sessions are usually reserved online so we highly recommend to book online ahead of time.

What's the refund policy?

 Station Refund Policy:

  • Notified us at least 24 hours in advance, we can either move the booking to other date (subject to availability) or issue a full refund.
  • Notified us with in 24 hours, we can move the booking up to 1 business day ahead however we will not be able to process refund request.


Mobile Event Refund Policy:

  • Weekday Events- Must provide us with 7 days notice for a full refund or to move to a different date
  • Weekend Events - Must provide 14 days notice for a full refund or to move to a different date

Can I move my booking to another date or time?

Yes, you can (subject to availability)

Can I wear glasses?

Absolutely! Our headsets are designed to be usable while wearing eyeglasses. We do recommend contacts if possible though. 

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Birthday Parties are back on!!

We are so excited to announce that Birthday Parties are back on at our location in #SunnysideMall.
With our VR Laser Tag experience, celebrate the special day like nowhere else!!
At #xenzvr, birthday parties are so much fun with our multiplayer nail-biting competitions which eventually roll into solo and co-op fun.
Get in touch with us to get your spot reserved.

Book Now